A man named John and his wife, Linda, are awaiting the arrival of their children the day before Christmas Eve. Sam arrives first, then Chloe, then Sasha, whose flight was delayed and suitcase lost along the way. The family dog, Zero, has a pacemaker and had surgery, and they have to be careful with the stitches. Chloe, the youngest, is working an unpaid internship and applying to jobs and is dismissive when John tries to talk to her. John has been having back spasms and can't drive, so Linda picks up Sasha, who is upset about her suitcase but seems uninterested in getting new clothes at the mall.

John is generally upset about how his kids treat him. At dinner, Sasha is on her phone during grace and John wants to smash it out of her hand. She picks at her food. Her boyfriend, Andrew, couldn't make it since he has his son the day after Christmas. The dog isn't eating food on the floor, which is weird, and gets aggravated when Sam pets him. Sasha comments that the dog hates them.

They watch the movie they watch every year. John falls asleep and when he wakes up everyone is in bed.

Sasha has been upset. In high school, she saw a therapist when cutting herself. Now, she still sees a therapist, John knows. He remembers when he and Linda used to fight and Sasha once called the police on him as a kid. Linda insisted he see a therapist, and he went twice. The meds he was prescribed. had made him manic and contemplate suicide, so he then stopped taking them. Tiredness with age had halted his outbursts of anger.

Chloe puts on home movies and Sasha becomes upset by one of her dad asking her if she loved him most, and leaves the room to clean up Zero's pee.

John drives Sasha to the mall to get clothes to replace the ones lost in her suitcase. She asks to charge her phone. He sees a picture of a family on her lockscreen--her, her boyfriend Andrew, and his kid. He thinks about how she has another family now, who misses her. He remembers her high school boyfriend, who had a mental break, and was glad his children were "healthy, normal." He asks Sasha if she remembers watching the Wizard of Oz again and again as a kid, and she insists she didn't. He drops her off, thinks about how, with the pacemaker, the dog might outlive him.

When he picks her up, she seems distracted. She has no purchases. She says she went to see a movie instead, a sad one, disappointing. She asks if she can call Andrew really quick, to say goodnight, and smiles privately on the phone. John tries to hear what she's saying, "hoping he might catch something in the words."