A news reporter accidentally sends a message to two women working at the same company, Convergon, asking for an interview for his article. The two women are content moderators who moderate content for social media sites. For example, if they see someone post a stabbing, they have to flag the content. One of the women, Sandra Guzman, is a Filipino American. She has a criminal record after her boyfriend was caught growing weed. As a result, this is the only job Sandra can get. Sandra also has a daughter and lives in New Jersey. The other woman is Sandie Guzman, who lives and works in Convergan's Philippine office in Manila. Sandie is extremely poor, lives with her parents, and hopes for a promotion. The reporter clarifies that he wants to interview Sandie. The two women form a friendship and bond over their Filipino background, and Sandra reveals that her mom is in Manila. They also talk about their jobs. Sandie is optimistic that her job will lead to better opportunities, but Sandra is upset. Her career traumatizes her and its meager pay. The reporter then interviews Sandie about her experiences with the company. Sandie tries her best to show the company in a good light so she can get a promotion. After the reporter interviews her, Sandie doesn't hear back until the reporter releases his article. The two women read the article. The news story talks about the company's abuses, and the reporter uses his interview with Sandie to show how the company underpays its employees in Manila. In the article, employees must attain impossible quotas and work longer hours than in America. The reporter also says that Sandie lives in poverty and is being exploited. Sandra tells Sandie how she is upset that the company mistreats its Filipino office. However, Sandie is enraged. Sandie claims she isn't poor and that the reporter twisted her words. The two women stop talking as Sandie believes Sandra is pitying her. Sandie tries to work harder for her promotion, while Sandra decides to get more cash and starts to drive people around. One day, she picks up an Italian man and discovers they work at the same company. The Italian man, Musa, isn't a content moderator but has a more prestigious, higher-paying position. Musa is also upset at how the company mistreats its content managers. They exchange information, and later that day, Musa sends an email telling her that the exploitation is also happening in the New Jersey office. Sandie decides to write an anonymous letter about the exploitation in the New Jersey office. In the letter, she says that employees don't have benefits, are paid $12 an hour, are afraid of getting fired, and have no sick days. She asks Musa to post it to an online forum for full-time employees, and he does. The posts gain instant attention, and reporters come to the office. Meanwhile, Sandie's health is deteriorating from all of her work in the office. Sandra later sends an email to Sandie explaining that Musa told her that the company plans to use artificial intelligence to moderate content in the Manila office. This means that Sandie won't have a job. Sandie is devastated, and the two women feel helpless. Their helplessness intensifies when the reporters, instead of writing an honest review of the company, portray Convergan in a positive light. Discontent with all the corruption, Sandra quits her job. Meanwhile, Sandie goes to visit Sandra's mom in Manila.